At 1988rich, we believe that an enjoyable gaming experience must go hand in hand with responsibility. This page is our complete guide for you — because the well-being of our members matters far more than any business profit.
Online gaming is meant to bring fun and entertainment — not stress, anxiety, or financial hardship. At 1988rich, we take this responsibility very seriously. We are more than just a gaming platform; we are a community that genuinely cares about the well-being of every member who joins us.
Many people play responsibly and enjoy gaming as a healthy form of entertainment, much like watching a movie or dining at a fine restaurant. However, we also recognise that a small number of individuals may find it difficult to control their playing habits. That is why 1988rich provides a range of tools, resources, and support to ensure every member can play in a safe and controlled environment.
Our responsible gaming policy is more than just a document — it is a daily practice embedded in every aspect of our platform's operations, from user interface design to the training of our customer support team.
Gambling involves real financial risk. Every game is designed with a house edge, which means that over the long run, the platform will always turn a profit. This is no secret — it is basic mathematics behind games of chance.
What separates healthy gaming from problematic play is not winning or losing, but your attitude toward the game itself. When you start playing to "chase back" money you have lost, or when gaming begins to interfere with your daily life, those are early warning signs that deserve immediate attention.
At 1988rich, we want you to understand that:
Problem gambling can affect anyone, regardless of background, income, or education level. The earlier you identify the issue, the easier it is to get help. Watch for the following warning signs in yourself or someone you care about:
We offer a range of control tools that you can use at any time directly through your account. These tools are designed to help you stay in control and enjoy a healthy gaming experience.
Each of these tools can be activated instantly through your account or by contacting our 24/7 customer support. We will not question your decision.
Set a maximum limit on the total deposits you can make within a day, a week, or a month. This limit takes effect immediately and can only be decreased — not increased — within 24 hours.
Set a maximum duration for each gaming session. Once the time limit is reached, the system will notify you and automatically end your session to prevent excessive play.
Set the maximum amount of losses you are willing to absorb in a day or a week. Once this limit is reached, your account will not allow any additional betting until the limit period resets.
Need a short break? Activate a cool-off period of 24 hours, 3 days, or 7 days. During this time, you will not be able to log in or make any transactions. This break cannot be cancelled early.
For those who need a longer break, self-exclusion lets you close access to your account for 1 month, 3 months, 6 months, 1 year, or permanently. This is a measure we take seriously.
Our system proactively sends alerts when you are approaching your set limits, or when your gaming patterns show signs that warrant attention. These notifications can be customised according to your preferences.
Activating gaming control tools on 1988rich is straightforward and can be done in under 2 minutes.
Securely log in to your 1988rich account using your registered username and password.
Click on your profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming".
Select the type of limit or control tool you wish to activate — deposit limit, time limit, loss limit, or self-exclusion.
Enter your desired limit value, confirm via OTP, and your limit will take effect immediately with no delays.
The following factors indicate the level of problem gambling risk based on research by mental health experts. Assess yourself honestly.
Answer the following questions honestly to assess your playing habits:
1988rich is committed to always prioritizing the well-being of our members above short-term profit considerations. This is not just a slogan — it is the operating principle that guides every decision we make as a platform.
We promise to always provide gaming control tools that are easy to access and effective. We promise to train our support team to identify and assist members who may be experiencing difficulties. We promise never to use marketing tactics that target individuals who are in the process of self-exclusion. And we promise to always be transparent about the true odds in every game we offer.
Your trust in us is our most valuable asset. We will never risk it for short-term gain.